Shipping policy
Standard shipping is $3.99, and free on orders of $70 or more. We currently ship within the United States.
Delivery time
Orders arrive in 7–12 business days. You'll get a tracking link by email as soon as your order ships.
Holiday orders
Because delivery takes 7–12 business days, please order gifts early. Our last order date for Christmas delivery is shown on our site.
Delays
If your order is going to arrive later than we said, we'll email you a new delivery estimate. You can then cancel for a full refund if you'd rather not wait.
Lost or damaged orders
If your tracking hasn't moved in a while or your order arrives damaged, email napenest@gmail.com with your order number and we'll help.